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Customer Support Agent - German Speaking - Swakopmund

CUSTOMER CAIRE NAMIBIA

We are looking for a  Customer Support Agent - German Speaking Responsibilities: Client Communication: Handle inbound and outbound calls with German-speaking clients, providing exceptional customer service. Respond to client inquiries via email, phone, and chat in a timely and professional manner. Resolve customer issues by offering appropriate solutions or escalating cases to relevant departments when necessary. Administrative Support: Perform general administrative duties, including data entry, filing, and document management. Maintain and update customer databases with accurate and current information. Prepare reports, presentations, and other documents as required by...

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  • Education level : High school, Technical school, College, HND, Bachelor, Master & Doctorate
  • Experience level : No experience et plus
  • Proposed contract : Permanent contract & Part-time work
  • Region of : Erongo
  • Key Skills : CRM - Customer Service - Sales - Support