CV Profile No.30706

Experience in the following industries :

• Airport and shipping services
• Call centers, hotlines
• Consumer goods
• Hotel business, catering
• Tourism, leisure activities

Professional experience

• Cashier
• Creamy inn
• 01.2014 - 05.2014
• • Sold ice creams, waffles, tea and milkshakes. Handled daily sales. • Handled petty cash. • Managed daily turnovers and flashing daily shift banking deposits. • Handled customer complaints. • Managed orders for table sales. • Maximized sales through good customer service and selling standard and quality products. • Handled new kitchen issues and master stock • Carried out daily kitchen stock take. • Dated all products. • Set daily targets and tasks. • Managed housekeeping, cleanliness and adhering to Innscor hygiene standards. • Carried out daily soaking, distilling and sanitizing of floors, walls and counters.

• Graduate Trainee
• Bak Logistics t/a Premier forklifts
• 05.2014 - 09.2016
• • Sold material handling and lifting equipment after sales services. • Managed the development of a new website in conjunction with the web developer. • Developed a classifieds storefront. • Composed and managed the production of corporate material i.e business cards, fliers and brochures. • Developed a functional customer database. • Developed a forklift pricing excel sheet. • Followed up on customer claims and inquiries. • Composed and managed print and online advertisements in conjunction with the advertising agency. • Updated online business listings. • Carried out field competitor surveys. • Managed the communication between external customers and main workshop. • Filed & updated quotations for both spares and other equipment. • Attended to departmental in and outgoing calls. • Managed the delivery and after sales support of new equipment.

• Marketing and Sales Officer
• Avis rent a car
• Since 10.2016
• • Business development for the local market • Product development and management of the Avis brand • Maintaining personal liaison with key customers. • Weekly/ monthly/ quarterly sales & management reports including statistics analysis. • Personal selling visits & source for new corporate clients. • After sales visits activities for new clientele. • Regular visits to contracted agents and tour operators • Events coordination e.g. Exhibitions, cocktails and breakfast meetings. • Database management. • Handling of customer complaints and identification of root causes. • Production of monthly mail shots for corporate and travel market segments. • Production of collateral for Avis in conjunction with the AVIS SA

• Marketing intern
• Farm and City centre
• 01.2012 - 12.2012
• • Managed field days, donations, district and provincial agricultural shows. • Managed the production of signage and wall murals. • Managed the opening of new branches and road shows. • Managed joint sales promotions with suppliers. • Compiled and filed top ten customer lists for 36 branches. • Composed and managed advertising themes in conjunction with the company’s advertising agency for weekly and monthly advertisements. • Compiled Harare and Bulawayo branches’ product list for fortnight and monthly flyer advertisements. • Capturing telesales for 36 branches and sales daily budgets. • Captured bi-weekly departmental and board minutes. • Events coordination e.g. press conferences and farmers union meetings. • Quarterly branch stock takes and market audits. • Processing financial documents e.g. stock transfer, fuel /currency draw downs, petty cash voucher, and following up on payments.