CV Profile No.28727

Experience in the following industries :

• Call centers, hotlines
• Event, receptionist
• Secretarial work
• Services other
• Telecom

Professional experience

• SECRETARY
• Roger INVESTMENT
• 01.2009 - 10.2012
• My years of experience have prepared me well for this position. I spent 3 years working as a Secretary answering customer calls and identifying solutions,answering calls, taking messages and handling correspondence.maintaining diaries and arranging appointments.typing, preparing and collating reports.filing,organizing and servicing meetings (producing agendas and taking minutes)managing databases,prioritizing workloads. I developed extensive skills working with customers even when they were distressed. I'm excellent at deescalating situations and finding a way to make the customer happy. Our customer satisfaction rating rose 10 percent during my tenure at my previous employer.My experience will be an asset to your team.

• OFFICE ADMINISTRTAOR
• FMS GLOBAL SOLUTION
• 01.2013 - 01.2019
• Overall, my work experience as an Office Administrator was positive. I spent 6 Years working as an Office Administrator I was, responsible for a variety of clerical and organizational tasks necessary to keep the employer's business running in an efficient, organized way. I was involved in Coordinate office activities and operations to secure efficiency and compliance to company policies,Supervise administrative staff and divide responsibilities to ensure performance Manage agendas/travel arrangements/appointments etc. for the upper management,Manage phone calls and correspondence (e-mail, letters, packages etc.) decision making and resolving client complaints in a timely manner.