CV Profile No.172422

Experience in the following industries :

• Banking, insurance, finance
• Maintenance, servicing, after-sales services
• Marketing, communication, media
• Public buildings and works sector, construction
• Real-estate, architecture, town planning

Professional experience

• Business Operations Manager
• Namdev Trading Enterprises CC
• Since 08.2018
• Overall managing of day-to-day operations of all projects and coordinating projects between teams to meet deadlines and achieve goals efficiently. Analyze market activity and define ideal project opportunities. Managing procurement of all materials & equipment and overseeing planning for construction services. Established and managed short-term and long-term objectives for the company's real estate portfolio. • Coordinated all maintenance & repair works for all properties as needed. Reviewing workloads and manpower to ensure targets are met.

• Banc assurance Sales Consultant
• Standard Bank Insurance Brokers
• 01.2013 - 08.2018
• Meeting various sakes target within deadliness. Acquiring new clients & business on a weekly basis and liaise with stakeholders. Maintaining of all existing business and clients and seeing to after sales service. Handling all customers’ needs and complains. Organizing and Scheduling sales appointments with various companies.

• Data Capturer
• Standard Bank Insurance Brokers
• 07.2012 - 12.2012
• Accurately capture and input data into the company's databases and systems. Verify and cross-reference information to maintain data integrity. Enter and update policyholder details, coverage information, and other relevant data. Assisted customers with inquiries regarding their policies or account details. Compiled reports from collected data for management review.

• Front Desk Clerk
• Safari Court Hotel
• 01.2012 - 07.2012
• Greeted incoming guests warmly, issued room keys and shared information on policies and amenities, ensuring a positive first impression. Efficiently handle guest check-in and check-out procedures. Assist guests with room reservations, changes, and cancellations. Provide information about hotel services, amenities, and local attractions. Investigated and independently resolved customer complaints to boost satisfaction. Received incoming calls and coordinated with staff to fulfill customer requests.

• Sales Person
• Street House
• 12.2006 - 12.2007
• Actively engage in sales activities to meet and exceed individual and team sales targets. Upsell complementary products and accessories to enhance the customer's shopping experience. Assist in managing inventory levels, including restocking merchandise and conducting regular stock checks.