CV Profile No.170816

Experience in the following industries :

• IT, software engineering, Internet
• Maintenance, servicing, after-sales services

Professional experience

• Senior Technician
• OPQ Net pty ltd
• 12.2016 - 05.2023
• As a full time employee my main jobs were as follows: Management of Internet bandwidth in Francistown branch. First point contact for 24hr support assistance. Accurate account of stock inventory as well as allocated inventory to clients Procuring new inventory from suppliers. Tower maintenance, Core router configurations Install, Maintenance and troubleshooting of wireless radio-links for businesses and home connections Install and setup of fiber connections for business and home Setup and troubleshooting of client emails

• Technician
• Magic Web Pty Ltd
• 05.2010 - 11.2016
• Full time contractor supplying first line support to Tatinickel mine. Main duties were: Network Management, troubleshooting and repair. Installation and roll out of enterprise antivirus (Sophos, Bit defender and Kaspersky) full service & management of Antivirus system. Install, setup and rollout of Blackberry Enterprise. Full administration of application and Blackberry Smartphone troubleshooting and repair. Troubleshooting, repair and installations of windows server and workstations. OS versions server 2012r2, 2012, 2008, 2003, windows 8.1 ,windows 7 and windows XP. Hyper V setup and maintenance Active directory for windows installs and maintenance Computer and server hardware troubleshooting, maintenance and repair Full management of wireless radio connection, installation maintenance, troubleshooting and repairs Keeping track records of vehicle mileage and fuel usage

• Technician
• Ultimate Solutions Botswana
• 08.2009 - 04.2010
• As a full time employee i was first line onsite support for various companies in Francistown and all over botswana. list of duties below: -Networking installation and maintenance, troubleshooting -Router and switch configuration -Computer maintenance and repair hardware and software related issues -Configuration and installation of scales, printers and scanners. Troubleshooting and installation of point of sale (Ultisales) -Supply and installation of various antivirus software -Detailed inventory stock count -Advised on new technology to add to inventory

• Sales Representative
• InfoCom Pty Ltd
• 11.2007 - 10.2008
• A full-time employee, working 7 days a week running an internet café, print shop, printer cartridge and toner supplies. duties were: Sales of cartridges in office and getting orders telephonically. Maintenance of computers and printers. Assist customers using the Internet. Keeping accurate stock count Create a list of new inventories needed General office work. – Invoicing, cashing up